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Privacy Policy

NetDigital Security knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy Policy. By visiting the NetDigital Security website, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does NetDigital Security gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at NetDigital Security. Here are the types of information we gather.

Information You Give Us:

We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.

You provide most such information when you register, search, purchase or communicate with customer service. For example, you provide information when you search for a product; place an order; provide information in Your Account; communicate with us by phone, e-mail, or otherwise. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; and financial information.

Automatic Information:

We receive and store certain types of information when you browse our website. For example, like many web sites, we use "cookies" and we obtain certain types of information when your web browser accesses the NetDigital Security website. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit web sites anonymously. Although we will not be able to provide you with a personalised experience at the NetDigital Security website if we cannot recognise you, we want you to be aware that these tools exist.

Examples of the information we collect and analyze include the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for.

What are Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features such as Automatic Login and permanent Shopping Carts for storage of items in your Shopping Cart between visits. If you would like to know more, the "Help" section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, having cookies enabled allows you to take full advantage of the NetDigital Security website.

Does NetDigital Security Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries NetDigital Security controls and as described below.

Agents:

As with most businesses, we utilise third-party providers to perform functions on our behalf. Examples may include delivering packages, sending postal mail and e-mail, processing Credit Card payments and website development/maintenance. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of NetDigital Security and Others:

We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of NetDigital Security, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of  NetDigital Security website features such as Automatic Login, permanent Shopping Carts and Order Templates. You can add or update certain information on pages such as those listed in the My Account pages.

Conditions of Use, Notices, and Revisions

If you choose to visit the NetDigital Security website, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of Australia. If you have any concern about privacy at NetDigital Security, please send us a thorough description to marketing@netsecurity.com.au, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use.